Privacy Notice for the Evaluation of Click Start

About this evaluation

The Institute of Coding at the University of Bath has commissioned CFE Research to carry out an independent process and impact evaluation of the Click Start programme. This includes research to explore how the training is delivered and what happens after the training is complete. The research will evaluate if Click Start is effective in supporting people into technology and digital roles. The evaluation uses management information collected by training providers alongside survey and interviews with trainees (participants), training providers, employers and other stakeholders. The evaluation will run from May 2023 to July 2025. This privacy statement and the following text explain how the information about you will be used for the programme evaluation only, your rights regarding the data we collect, and how to make a complaint should you need to.

For the purposes of this research, CFE is the data processor and the Institute of Coding is the data controller. The legal basis for the research is that of consent.

Who are CFE Research?

CFE is an independent social research company, providing research and evaluation services to government departments, public sector agencies, educational providers, local and national community and voluntary organisations, and renowned global brands. You can find more information about CFE and the work that they do on their website: http://cfe.org.uk/

CFE is registered with the Information Commissioner’s Office (ICO) and you can check their entry details on the ICO’s website: https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/

What does participation involve?

Participation in this evaluation involves surveys and/or interviews about our experience of the Click Start training. The survey(s) will explore your motivations for doing your Click Start training, your expectations about the training, what digital skills and employability skills you think you have developed because of doing the training and the impact of the training on your employment and further training. The survey(s) will be completed online and will take approx. 10 min to complete.

Interviews will be an opportunity for you to tell us about your experience of Click Start in more detail. The interview will be undertaken by a member of the research team working on the evaluation and will take approximately 30-45 minutes. You can terminate the interview at any point and/or decline to answer specific questions without giving a reason. Subject to your permission, we will record the interview for transcription.

What personal data we are collecting

If you agree to take part in a survey, you will be asked about the following:

  • Your date of birth
  • Your ethnicity
  • Whether you have caring responsibilities
  • Your gender
  • Whether you have a disability
  • Your highest level of education
  • The occupation of the main household earner when you were aged 14
  • The type of school you attended
  • Eligibility for Free School Meals during your school years
  • Employment status and salary

At the end of the survey, you will be asked whether you are willing to participate in a follow-up interview to further explore your views about the Click Start training; those consenting to this will be asked to provide their contact details (name and email address) to assist with this process.

What we will do with your personal data

Your survey responses will be anonymised (i.e. made non-identifiable). This means that your personal data will not be shared with anyone outside of CFE Research, who will process it for the purpose of the evaluation only. Your data will inform reports and other outputs such as dashboards and presentations to illustrate the impact of Click Start on learners. Some of the content of the reports may be published publicly. It will not be possible to identify you in any public reporting. Your anonymised survey data will be shared with the Institute of Coding if you provide consent for CFE to share it. Your survey data will not be accessible to others without your explicit consent.            

How your personal data will be stored

Every effort will be made to keep your information safe. It will be saved electronically on secure servers (protected by encryption, passwords and anti-malware (anti-virus) software) in locked premises. Only those members of the CFE team working on the research project will be able to access your data.

The rights you have are set out in the Data Protection Act 2018, which is designed to protect and support the personal data rights for everyone in the UK. Your rights include:

  • the right to be informed about who is collecting and processing your data, set out above 
  • the right of access, to understand what information about you is being used and how, and
  • the right to withdraw, at any time you can ask us to delete your personal information and no longer be included in the research.

How long your personal data will be kept for

We will keep personal data collected as part of this study, in the absence of any project extension, until the end of January 2026, 6-months after the study has finished. After that time, it will be securely deleted.

What if I change my mind?

You can change your mind about taking part in the evaluation at any time without giving a reason. If you ask us to, we will delete any personal information collected as part of the research within 28 days. This means that we will retain your survey response; however, all personally identifiable data (e.g. name) will be deleted, so it will not be possible for anyone to identify you. To do this please contact Sarah Tazzyman on the contact details provided below.  

Further information

If you have any questions about the research, the data we will be collecting from you, or why and how we plan to use the data, please contact:

Dr Sarah Tazzyman                                            Andrea Kaye

Associate Director                                               Head of Operations

CFE Research                                                        Institute of Coding

Email: ClickStart@cfe.org.uk                              Email: amk210@baath.ac.uk

Making a complaint

If you are unsatisfied with the way in which we process your personal data, we ask that you let us know so that we can try and put things right. If we are not able to resolve issues to your satisfaction, you can refer the matter to the Information Commissioner’s Office (ICO). The ICO can be contacted at:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF

Telephone: 0303 123 1113

Website: https://ico.org.uk/