Evaluation of the effectivesness of the matrix Standard icon

Evaluation of the effectivesness of the matrix Standard

The matrix Standard is a quality framework for assessing information, advice and guidance services. Any organisation which manages and delivers an information, advice and guidance service to support people in their choice of career, learning, work and life goals can become accredited to the matrix Standard.

Commissioned by the Department for Business, Innovation and Skills (BIS), our evaluation explored whether the Standard was meeting sector needs and provided key intelligence to inform decisions about the continuing role of the Standard. This was a time-critical project and was completed in just eight weeks. Our evaluation included over 400 telephone interviews and 40 depth-interviews.

You can read the resulting report here: https://www.gov.uk/government/publications/matrix-standard-evaluation

Rachel Moreton image

Key project contact

Rachel Moreton

Rachel is a social researcher with over a decade’s experience in the public and voluntary sectors. Since joining CFE Research in 2012 she has worked on a range of research and evaluation projects, many of them aiming to improve the wellbeing of people who are disadvantaged or socially excluded.

Rachel leads our nine-year evaluation of the National Lottery Community Fund’s Fulfilling Lives programme, which supports people affected by homelessness, offending, mental ill-health and substance misuse. She also regularly designs and delivers workshops and webinars on evaluation.

Contact: Rachel.moreton@cfe.org.uk